FAQ & Site Info
Please allowed 3-10 days for shipping on certain items (unless stated otherwise). Some items will be shipped from our manufactured and make take longer notification will be sent. Personalized items will take 2-4 weeks. Once your order has shipped an email will be sent with delivery confirmation for your tracking purposes.. We shipped US Postal Service, Fed Ex or UPS. Processing fee of $2.00 will be added to all orders.
Your complete satisfaction is our number one priority. If for any reason you are not satisfied, simply return the item for exchange, refund, or credit less shipping charges within 7 days* of the date of your purchase. Keep in mind that there may be a minimum 15% restocking fee for returned items that fall outside our normal return guidelines, including unauthorized refusal of packages. There are certain items we can only take back if they're returned in the original, unopened factory-sealed packaging. These includes:Undergarments, socks and stockings Shoes & Boots Wigs, beards, facial hair or any other artificial hair including hair pieces, hair clips/extensions, headbands, barrettes, hair accessories, and hats with attached hair.